Our refund policy ensures transparency and fairness in the case of any issues with the tickets purchased through NASA International.

Refund Eligibility

Refunds are generally not available unless one of the following conditions is met:

  • The event has been canceled by the organizer.
  • The event has been rescheduled to a date you are unable to attend.
  • There has been a significant change in the event (e.g., location or performer changes).

In the event of a cancellation or rescheduling, refunds will be processed automatically unless otherwise instructed by the event organizer. In case of event changes, you will be offered a refund if you cannot attend the new date or location.

Non-Refundable Items

The following are non-refundable:

  • Tickets for events that are not canceled or rescheduled.
  • Tickets that have been resold or transferred.
  • Any service fees charged at the time of purchase are non-refundable.

Refund Request Process

If you believe you are eligible for a refund based on the conditions above, please contact us at [email/contact information] with your order details within 14 days of the event change or cancellation notice. We will process refunds within 7-10 Business days after approval.

Reselling Tickets

Tickets purchased through NASA International are intended for personal use and cannot be resold without the event organizer’s permission. Reselling tickets through unauthorized channels may result in the cancellation of your ticket without a refund.

Event Postponements

If an event is postponed but not canceled, your ticket will remain valid for the new date, and refunds will not be issued unless you are unable to attend the rescheduled event. Please contact us if you need assistance in such cases.

Customer Support

If you have any questions or need assistance regarding your purchase, please contact our customer support team at hammad.akbar@nasaintl.com. We are available to assist you during 09am -05pm

We reserve the right to amend this policy at any time, and updates will be posted on this page. For any inquiries or further clarification, feel free to reach out to us.